British Dental Association
Good Practice Scheme

The British Dental Association Good Practice Scheme is a quality assurance programme for UK Dental Practices.  For 6 months, the Deveron Dental Centre worked very hard to comply with the 100 requirements of the scheme and we were awarded membership to the scheme in February 2011.

Morven Gordon-Duff, the practice owner said, “Everyone has found it worthwhile and we really do feel that we have improved our service to patients.  We are proud that our hard work and efforts have been recognised, and it is an outstanding achievement to have attained this this award within the first year of trading.  There are only 7 dental practices in Aberdeenshire who have achieved the good practice status and we are extremely proud to be one of them.”

As members of the scheme, our practice demonstrates a visible commitment to providing quality dental care to nationally recognised best practice standards.  We are kept up to date with current requirements in order to provide the best care for you, our patients.

By displaying the current year on our Good Practice Scheme plaque, our practice shows that our scheme membership is up to date.  Our plaque is displayed beside the reception window.

As members of the BDA Good Practice Scheme, our practice will:

• Carefully look at the service that we provide and compare it against nationally recognised standards of good practice for patient care
• Be assessed by the British Dental Association
• Regularly carry out internal checks on working methods
• Make the Good Practice Scheme commitment.

As part of the Good Practice Scheme all members of our dental team have made this commitment:

1. We aim to provide dental care of consistently good quality for all patients
2. We only provide care that meets your needs and wishes
3. We aim to make your treatment as comfortable and convenient as possible
4. We look after your general health and safety while receiving dental care
5. We follow current guidelines on infection control
6. We check for mouth cancer and tell you what we find
7. We take part in continuing professional development to keep our skills and knowledge up-to-date
8. We train all staff in practice-wide work systems and review training plans once a year
9. We welcome feedback and deal promptly with complaints
10. Every member of the practice is aware of the need to work safely under General Dental Council guidelines.